Support
/ Control Panel / Email Forwarding

Email forwarding is
a feature, which forwards an email that originated from your domain, to
another
email address. The forwarding address can be another email address within
'your domain', or to an 'external email' address, (for example to your
home ISP email account). There are two types of
email forwarding:
Forward
silently to another address:
In this case, the email address from your domain (setup for forwarding)
will divert all messages to the forwarding address you've selected, and
without sending you a copy of the original message.
For example, you@yourdomain.com will automatically forward all messages
to you@mindspring.com.
Pretty straight forward. (no pun intended).
Forward
to another address, but also send you the "original inquirey":
This is the method most commonly used. For example, you have two other
partners who wish to receive all incoming inquiries to the company. Perhaps
you're the one who responds to them, but your
counterparts would like copies of the incoming activity as well. The method
for accomplishing this is pretty well the same as above, except in this
case you would configure one of your "existing pop email accounts", as
that is how you'd receive a copy of the original incoming message.
Example: When General@company.com (your companies main address) is mailed,
you would typically be the only one to receive the response, however if
you've configured forwards for your two counterparts (Bob and Mary), then
bob@doodles.com and mary@yourdomain.com could also receive a copy of the
incoming messages.
How
to setup a mail forward:
1. Login to C-Panel
2. Select "Forwarders"
3. Enter a configured pop email account name if you want to recieve original
inquiries. (Enter a none
configured email address if you do not)
4. Enter the email address you want it to relay a copy of the message
to
5. Select "Add Forward"
All messages will now be forwarded to the forwarding address, and with
a copy sent to you
Need
to Forward to more than one person?
Simply repeat the above process using the same address you've setup as
the forward, and enter the additional recipients you would like to send
a copy of the message to. All email forwards will be listed in your
"Email Forwarder" administrator. You can delete forwards when you no longer
require them,
Testing
your forward.
If you want to test your new mail forward, it's recommended that the email
account you're testing from "is not" one of the accounts you're using
in conjunction with the forwarder you've just setup. For example, if you've
configured harry@yourdomain.com to forward copies to bob@doodles.com and
mary@yourdomain.com, then send a test message from an email address, other
than one of the addresses you've just setup, otherwise it can somewhat
confusing in figuring out which message was coming from the actual forward,
and which was the original sent from you.
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